The all-in-one customer conversation platform

Every customer.Every channel.One brilliant inbox.

AgentAwk brings WhatsApp, Instagram, Messenger, Telegram and your website chat into one shared inbox, with bots, campaigns and AI that keep working while your team takes a break.

5 channels, one place to answer them all

Live inbox All channels

Hina Malik

What time do you open tomorrow?

Ali Raza

Can I change my delivery address?

Sara Khan

Is the blue bag still in stock? 👜

Bot replied

instantly

Shared InboxSmart FlowsCampaignsAI AssistantsWorkspacesRoles & TeamsMedia GalleryWhatsApp GroupsWebsite ChatWhite-labelContacts & TagsWhatsApp Templates
Channels

Your customers are everywhere. Now you are too.

Connect the apps your customers already love. Someone messages you on Instagram, Messenger, Telegram, WhatsApp or your website, and AgentAwk is right there to talk back.

Ali Raza

via WhatsApp

Type a message…
One contact, every channel. When the same customer writes from two apps, you still see one person and one history.
Unified inbox

Every message, from every app, in one beautiful inbox.

No more jumping between apps. Instagram DMs, WhatsApp chats, Messenger, Telegram and website visitors all arrive in one place, ready for your team to answer.

app.agentawk.com/conversations/inbox
3HA
All128
Read94
Unread12
Queue7
Upcoming3
Done412
Search
  • SK

    Sara Khan

    active2:41 PM

    Blue please! 💙

  • AR

    Ali Raza

    queued2:30 PM

    Can I change my address?

  • HM

    Hina Malik

    unassigned1:55 PM

    Table for 4 at 8pm

    New
  • OS

    Omar Sheikh

    completed1:20 PM

    Thanks for the quick help!

  • WV

    Website visitor

    active12:48 PM

    Do you deliver to Dubai?

Assign & transfer

Send any chat to the right teammate with one click.

Private notes

Leave notes on a chat that only your team can see.

@mentions

Pull a colleague into the conversation instantly.

Quick replies

Answer common questions with saved replies in a tap.

Workspaces

One account. As many businesses as you run.

Run every brand, branch or client from a single agency account. Create a workspace, connect its channels, assign your people, and you're done.

Your Agency

Billing, users & every workspace

Downtown Store

Workspace

Assigning

Online Shop

Workspace

Assigning

Support Desk

Workspace

Assigning
01

Create a workspace

One for every brand, branch or client. Each one is its own world.

02

Connect its channels

Give every workspace its own WhatsApp, Instagram, Messenger and more.

03

Assign your team

Agents join only the workspaces you choose, and see only those chats.

Teams & security

Your whole team on one product. Everyone sees only what they should.

Invite your people, put them in teams and give each role exactly the access it needs. Agents see their own chats, managers see the big picture, and only owners touch billing.

Teams that work together

Group agents into teams and hand chats over without losing a word.

Sales team
New lead from Instagram
Ali Raza

“I need a refund for order #2381”

Support team
Order question from Messenger

Chat assigned to the Sales team

Roles & permissions

OwnerAdminAgentMarketing

Rehan Ahmed

Sees: Everything

  • Inbox
  • Contacts
  • Campaigns
  • Bots
  • Settings
  • Billing
Bots & AI

Let bots do the busy work. Let AI lend a hand.

Build a bot by joining a few blocks together. It replies, asks questions and passes the chat to your team at the right moment, day and night.

Smart Flow · Price enquiry

Trigger

Customer writes “price”

Action

Send the price list 📋

Condition

Tapped “Order now”?

Action

Assign to Sales team

No? Follow up automatically after 1 day
Customer chatBOT ON
price?
Keyword & first-message triggersInstagram comment and story repliesDefault replies when you're awayQuestions, tags and custom fieldsHand-off to a human anytimeWorks on every channel

An AI friend for you and your customers.

Train AI chat assistants on your own products and answers, so customers get help even at 3am. And when you're unsure how to do something in AgentAwk, just ask the built-in Help Assistant. It explains every step like a friendly colleague.

AI Chat Assistant

Answers your customers 24/7

Help Assistant

Your guide inside AgentAwk

Campaigns

Write once. Reach thousands in one click.

Announce a sale, share news or send reminders to hundreds of contacts at once. Pick who should get it by tag, schedule it, and watch delivered and read numbers climb.

New campaign

Message

Eid Mubarak! 🌙 Enjoy 30% off on everything this weekend. Reply YES to get your code.

VIP customers
Send now
Send to 2,400 contacts

Audience

0

Sent

0

Delivered

0

Read

Broadcast on WhatsApp and Messenger
Contacts, groups & media

Keep everyone you know in one friendly place.

Every person who messages you becomes a contact automatically. Save your friends and customers, tag them, add details like birthdays and cities, and find anyone in seconds.

Your circle
Friends VIP Family

Sara Khan

  • +92 321 •••• 482
  • Lahore
  • Birthday · 12 March
VIPFriends

Friends Circle 🎉

WhatsApp group · 4 members

Create a WhatsApp group

Media Gallery

Photos, videos, voice notes & files

Every file a customer sends is savedSearchable
Make it yours

Your logo. Your colors. Your product.

AgentAwk can wear your brand: change the logo, icon and colors, and your team and clients see your name everywhere. Go on, try it: pick a color below and watch this whole website change.

1. Pick a brand color

2. Name it

3. Drop in your logo

app.yourbrand.com
Your Brand
Inbox Contacts Campaigns Bots

Good morning 👋

Open chats

24

Resolved today

86

New campaignInvite team
Pricing & billing

Simple plans. Honest billing.

Start free and upgrade when you're ready. Every plan gives you the shared inbox; bigger plans give you more workspaces and more contacts in each one.

Free

Try it out, on us

$0/month

1 workspace · 50 contacts each

0

workspace

0

contacts each

Start free

Premium plan

For growing businesses

$19/month

5 workspaces · 1,000 contacts each

0

workspaces

0

contacts each

Upgrade
Most popular

Ignite plan

For scaling teams

$299/month

15 workspaces · 3,000 contacts each

0

workspaces

0

contacts each

Upgrade

Enterprise plan

Built for resellers

$599/month

50 workspaces · 10,000 contacts each

0

workspaces

0

contacts each

Upgrade

Billing that never surprises you.

Your agency's billing lives in one clean screen: your plan, what you've used, your coupons and every invoice. No hidden fees, and no digging through emails.

    Secure checkout

    Pay safely online in a few clicks.

    Invoices on tap

    Download every invoice whenever you need it.

    Coupons & discounts

    Apply a coupon and the price updates instantly.

    Live usage

    See workspaces, agents and contacts used this month.

    Upgrade anytime

    Move to a bigger plan as your team grows.

Invoice

Billed on the 1st of every month

  • Ignite plan · monthly$299
  • Extra workspaces+ usage
  • Coupon applied− discount
Total this monthClear & upfront
Paid ✓
FAQ

Questions? We've got answers.

WhatsApp (Business API, Coexistence with the WhatsApp app, or a QR scan), Instagram, Facebook Messenger, Telegram and a chat widget for your website. All of them arrive in the same inbox.

Ready to talk to every customer?

Set up AgentAwk in minutes. Connect a channel, invite your team and watch the conversations roll in.

Let's talk. Book your free demo.

Tell us a little about your business and we'll show you AgentAwk live, set up for your channels and your team.